{"id":949,"date":"2025-11-24T09:09:44","date_gmt":"2025-11-24T09:09:44","guid":{"rendered":"https:\/\/soresa.pt\/?page_id=949"},"modified":"2026-05-07T10:46:50","modified_gmt":"2026-05-07T10:46:50","slug":"alternative-dispute-resolution","status":"publish","type":"page","link":"https:\/\/soresa.pt\/en\/alternative-dispute-resolution\/","title":{"rendered":"Alternative Dispute Resolution"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"949\" class=\"elementor elementor-949\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed1ecd6 e-flex e-con-boxed e-con e-parent\" data-id=\"ed1ecd6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22354b6 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"22354b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Resolu\u00e7\u00e3o Alternativa de Lit\u00edgos<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-543c2da1 elementor-widget elementor-widget-text-editor\" data-id=\"543c2da1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Em caso de lit\u00edgio de consumo, o consumidor pode recorrer a uma entidade de Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo (RAL).<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">A Vilela, Cardoso &amp; Morais, Lda n\u00e3o aderiu a qualquer entidade de resolu\u00e7\u00e3o alternativa de lit\u00edgios de consumo, sem preju\u00edzo da exist\u00eancia de mecanismos de arbitragem necess\u00e1ria previstos na lei, designadamente para lit\u00edgios de valor at\u00e9 5.000\u20ac (artigo 14.\u00ba da Lei n.\u00ba 144\/2015, de 8 de setembro).<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">A entidade competente para a \u00e1rea geogr\u00e1fica em que se encontra sediada a Soresa \u00e9:<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>CNIACC \u2014 Centro Nacional de Informa\u00e7\u00e3o e Arbitragem de Conflitos de Consumo<\/strong><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Morada: Rua D. Afonso Henriques, n.\u00ba 1, 4700-030 Braga Telefone: 253 619 107 E-mail: <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:geral@cniacc.pt\">geral@cniacc.pt<\/a> Website: <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"https:\/\/www.cniacc.pt\" target=\"_blank\" rel=\"noopener\">www.cniacc.pt<\/a><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Caso o consumidor resida em zona abrangida por outro centro de arbitragem regional, pode tamb\u00e9m dirigir-se \u00e0 entidade da sua \u00e1rea de resid\u00eancia. A lista completa das entidades RAL inscritas pode ser consultada no Portal do Consumidor em <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"https:\/\/www.consumidor.pt\" target=\"_blank\" rel=\"noopener\">www.consumidor.pt<\/a>.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">(Informa\u00e7\u00e3o prestada ao abrigo do artigo 18.\u00ba da Lei n.\u00ba 144\/2015, de 8 de setembro.)<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Em caso de lit\u00edgio de consumo, o consumidor pode recorrer a uma entidade de Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo (RAL). A Vilela, Cardoso &amp; Morais, Lda n\u00e3o aderiu a qualquer entidade de resolu\u00e7\u00e3o alternativa de lit\u00edgios de consumo, sem preju\u00edzo da exist\u00eancia de mecanismos de arbitragem necess\u00e1ria previstos na lei, designadamente para lit\u00edgios de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-949","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/soresa.pt\/en\/wp-json\/wp\/v2\/pages\/949","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/soresa.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/soresa.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/soresa.pt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/soresa.pt\/en\/wp-json\/wp\/v2\/comments?post=949"}],"version-history":[{"count":3,"href":"https:\/\/soresa.pt\/en\/wp-json\/wp\/v2\/pages\/949\/revisions"}],"predecessor-version":[{"id":1332,"href":"https:\/\/soresa.pt\/en\/wp-json\/wp\/v2\/pages\/949\/revisions\/1332"}],"wp:attachment":[{"href":"https:\/\/soresa.pt\/en\/wp-json\/wp\/v2\/media?parent=949"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}