{"id":3,"date":"2025-10-17T11:15:54","date_gmt":"2025-10-17T11:15:54","guid":{"rendered":"https:\/\/soresa.pt\/?page_id=3"},"modified":"2026-05-29T12:57:49","modified_gmt":"2026-05-29T12:57:49","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/soresa.pt\/en\/privacy-policy-2\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-574e594a e-flex e-con-boxed e-con e-parent\" data-id=\"574e594a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5b3e74 elementor-widget elementor-widget-heading\" data-id=\"c5b3e74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-958f33c elementor-widget elementor-widget-text-editor\" data-id=\"958f33c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p>A\u00a0<strong>Vilela, Cardoso &amp; Morais, Lda<\/strong>\u00a0(hereinafter referred to as \u201cSoresa\u201d) is committed to protecting the privacy of users of the soresa.pt website. This Privacy Policy explains how we collect, use, store and protect your personal data, in accordance with the General Data Protection Regulation (GDPR - Regulation (EU) 2016\/679) and other applicable legislation.<\/p>\n<h2 class=\"wp-block-heading\">1. Responsible for Treatment<\/h2>\n<ul>\n<li><strong>Entity:<\/strong>\u00a0Vilela, Cardoso &amp; Morais, Lda<\/li>\n<li><strong>NIPC:<\/strong>\u00a0513 724 990<\/li>\n<li><strong>Address:<\/strong>\u00a0Rua do Prado, 1, 5445-052 Santa Maria de \u00c9meres, Valpa\u00e7os<\/li>\n<li><strong>Email:<\/strong>\u00a0geral@soresa.pt<\/li>\n<\/ul>\n<h2>2. Personal Data Collected<\/h2>\n<p>In connection with the use of the website and online store, we may collect the following personal data:<\/p>\n<ul>\n<li><strong>Identification data:<\/strong>\u00a0name, billing and delivery address, VAT number<\/li>\n<li><strong>Contact details:<\/strong>\u00a0email, phone number<\/li>\n<li><strong>Payment details:<\/strong>\u00a0payment method used (card data is processed directly by the payment entity and never stored in our systems)<\/li>\n<li><strong>Navigation data:<\/strong>\u00a0IP address, browser type, pages visited, duration of visit and cookies (see our\u00a0<a href=\"\/en\/cookie-policy\/\">Cookie Policy<\/a>)<\/li>\n<li><strong>Account details:<\/strong>\u00a0email and password (encrypted) for registering in the store<\/li>\n<\/ul>\n<h2>3. Purposes of processing<\/h2>\n<p>Personal data is processed for the following purposes:<\/p>\n<ul>\n<li>Order processing and management, including shipping, invoicing and after-sales support<\/li>\n<li>Creating and managing customer accounts in the online store<\/li>\n<li>Communication regarding the status of orders and support requests<\/li>\n<li>Sending newsletters and marketing communications (only with prior consent)<\/li>\n<li>Compliance with legal and tax obligations<\/li>\n<li>Improving the website and user experience through analytical data<\/li>\n<\/ul>\n<h2>4. Legal basis for treatment<\/h2>\n<p>The processing of your personal data is based on the following legal grounds:<\/p>\n<ul>\n<li><strong>Execution of contract:<\/strong>\u00a0order processing and customer account management<\/li>\n<li><strong>Legal obligation:<\/strong>\u00a0compliance with tax and accounting obligations<\/li>\n<li><strong>Consent:<\/strong>\u00a0sending of marketing communications and use of non-essential cookies<\/li>\n<li><strong>Legitimate interest:<\/strong>\u00a0website improvement, fraud prevention and security<\/li>\n<\/ul>\n<h2>5. Data Sharing<\/h2>\n<p>Your personal data may be shared with the following entities, exclusively for the purposes indicated:<\/p>\n<ul>\n<li><strong>CTT Expresso:<\/strong>\u00a0name, address and contact for processing shipments<\/li>\n<li><strong>Payment processors:<\/strong>\u00a0data needed to complete transactions (MB WAY, ATM, credit card)<\/li>\n<li><strong>Tax authorities:<\/strong>\u00a0billing data, when legally required<\/li>\n<li><strong>Website hosting and maintenance service providers<\/strong><\/li>\n<\/ul>\n<p>We do not sell, transfer or share your personal data with third parties for marketing purposes.<\/p>\n<h2>6. International transfers<\/h2>\n<p>Your data is stored and processed within the European Economic Area (EEA). Should any transfer outside the EEA be necessary, an adequate level of protection under the GDPR will be ensured.<\/p>\n<h2>7. Data retention<\/h2>\n<p>Personal data is kept for as long as necessary for the purposes for which it was collected:<\/p>\n<ul>\n<li><strong>Order and billing data:<\/strong>\u00a010 years (tax obligation)<\/li>\n<li><strong>Customer account details:<\/strong>\u00a0while the account is active, or until the deletion request<\/li>\n<li><strong>Marketing data:<\/strong>\u00a0until consent is withdrawn<\/li>\n<li><strong>Browsing data and cookies:<\/strong>\u00a0see\u00a0<a href=\"\/en\/cookie-policy\/\">Cookie Policy<\/a><\/li>\n<\/ul>\n<h2>8. Data Subject Rights<\/h2>\n<p>Under the terms of the GDPR, you have the following rights with regard to your personal data:<\/p>\n<ul>\n<li><strong>Right of access:<\/strong>\u00a0obtain confirmation and information on the data processed<\/li>\n<li><strong>Right of rectification:<\/strong>\u00a0correct inaccurate or incomplete data<\/li>\n<li><strong>Right to erasure:<\/strong>\u00a0request the deletion of data, where applicable<\/li>\n<li><strong>Right to restriction of treatment:<\/strong>\u00a0restrict processing in certain circumstances<\/li>\n<li><strong>Portability rights:<\/strong>\u00a0receive data in a structured and commonly used format<\/li>\n<li><strong>Right to object:<\/strong>\u00a0object to processing based on legitimate interest or direct marketing<\/li>\n<li><strong>Right to withdraw consent:<\/strong>\u00a0at any time, without affecting the lawfulness of the previous processing<\/li>\n<\/ul>\n<p>To exercise any of these rights, please contact us at\u00a0<a href=\"mailto:geral@soresa.pt\">geral@soresa.pt<\/a>. We will reply within a maximum of 30 days.<\/p>\n<p>You also have the right to lodge a complaint with the\u00a0<strong>National Data Protection Commission (CNPD)<\/strong>\u00a0\u2014\u00a0<a href=\"https:\/\/www.cnpd.pt\/\" target=\"_blank\" rel=\"noopener\">www.cnpd.pt<\/a>.<\/p>\n<h2>9. Data Security<\/h2>\n<p>Soresa adopts appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration or destruction, including SSL encryption on the website, restricted access and encrypted passwords.<\/p>\n<h2>10. Minors' data<\/h2>\n<p>The Soresa online store is not intended for minors under the age of 16. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a minor without the appropriate parental consent, we will delete it.<\/p>\n<h2>11. Changes to the Privacy Policy<\/h2>\n<p>Soresa reserves the right to update this Privacy Policy at any time. Changes will be published on this page with the date of the update. We recommend that you check this page regularly.<\/p>\n<p><em>Last updated: April 2026<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>A\u00a0Vilela, Cardoso &amp; Morais, Lda\u00a0(adiante designada &#8220;Soresa&#8221;) compromete-se a proteger a privacidade dos utilizadores do website soresa.pt. A presente Pol\u00edtica de Privacidade explica como recolhemos, utilizamos, armazenamos e protegemos os seus dados pessoais, em conformidade com o Regulamento Geral sobre a Protec\u00e7\u00e3o de Dados (RGPD \u2014 Regulamento (UE) 2016\/679) e demais legisla\u00e7\u00e3o aplic\u00e1vel. 1. Respons\u00e1vel [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/soresa.pt\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/soresa.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/soresa.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/soresa.pt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/soresa.pt\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":0,"href":"https:\/\/soresa.pt\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"wp:attachment":[{"href":"https:\/\/soresa.pt\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}